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Login Problems
Accessing Streaming Videos
Accessing Podcast Subscription via iTunes
Accessing Streaming Videos - Windows Media Format
With the exception of our Vodcast / Podcast content, all of our regular streaming videos are recorded in the Windows Media format. These files are only available for streaming, and not download. When you click on a link to a Windows Media file, it will invoke an external player to open and play it back.
File Format & Media Players
- Windows Users:Windows Media Player 9 or above.
If you are having problems with Windows Media player, try going to Windows Updates and downloading any Windows Media Player updates that may be optional there. If that does not work, the third-party cross-platform VLC Player can be installed instead. Real Player also works.
If you are still using Windows XP, ensure that you are at least using Service Pak 2.
- Mac OSX Users: Flip4Mac
You can download a free copy of Flip4Mac from Microsoft which will allow you to view Windows Media files using Safari and your native Quicktime Player. To find out more about this product and download it, go to this URL: http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmediaNote: you will not have shuttle controls.
- iPad/iPod users: Will be unable to play this format.
Firewall Problems - protocol errors
In the past, some students have reported protocol errors when attempting to connect to these files from their home network. After much research, we believe this is caused by some home network firewall settings which our blocking the streaming ports from SU. Contact the manufacturer of your home network router, or ISP, for information on adjusting your home network firewall settings. We will be unable to assist you with this.
Login Issues: (use your SU network ID, the same one you use for email)
Some of the media content is restricted to groups of accounts within Seattle University School of Law. If you are asked to login, you are trying to access such restricted content. To login, you will need to use your SU username and password. Your username is the first part of your email address (just before the @ symbol).
Your password is the same password you use to access this email account. After a Server upgrade in Fall 2011, you are no longer required to input (seattleu\ ) before your username, regardless of whether or not you are on the SU network domain.
If your username and password do not work. Make sure you are using your current password. Otherwise, you may be trying to access restricted content that is limited to a usergroup that your account is not currently assigned to.
How to subscribe to Podcast RSS feeds using iTunes:
- To subscribe to an RSS feed, copy the URL that the icon brings you to.
- Then iTunes and click on the Advanced tab at the top of the window,
- and select "Subscribe to Podcast" from the drop-down menu.
- Cut and paste the podcast URL above into the pop-up window that appears.
Alternative Podcast Aggregators
If you would like to use an alternative to iTunes, you can find a list of alternative software at PodcastAlley.
Simply, cut and paste the URL above into the "URL" or "feed" field of your chosen aggregator.
How to access podcasts stored in iTunes:
- In the left column, click on Podcasts under the Library heading.
- In the main window list, look for your podcast series name.
- If you click on the gray arrow next to the title, you can expand the list to show each episodes.
- Note: If the episodes are grayed out, they have not been downloaded yet to your computer.
Click on the GET button to do so.
- Double-click on the episode you want to view.
Controlling the Update Schedule
You can control how often iTunes checks for and downloads new episodes
by clicking on
the Settings button at the bottom of the Library Podcast screen.
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